Terms of Service – PARKER AND SONS TRADING

‌Effective Date: November 7, 2026‌

Welcome to the official e-commerce website of PARKER AND SONS TRADING PTY LTD, hosted at www.parkersonstrading.com. These Terms of Service constitute a legally binding agreement between you as the user, shopper, or visitor of this platform, and PARKER AND SONS TRADING PTY LTD, an Australian registered company with its physical operating premises located at Unit 10, 177 Princes Highway, Helensburgh, NSW 2508, Australia. If you have any questions regarding the terms outlined in this document, you may contact our dedicated support team via email at meli@parkersonstrading.com, or call our customer service line on +61 2 9520 6370 at any time during our operating hours.

By accessing, browsing, creating an account on, or completing a purchase through www.parkersonstrading.com, you confirm that you have read, understood, and agreed to be bound by every clause laid out in these Terms of Service, alongside our published Privacy Policy, Refund and Returns Policy, and Shipping Policy. As a team of passionate outdoor lovers with over 7 years of industry experience, we curate a full range of 160+ durable, lightweight outdoor essentials for our community of more than 120,000 happy customers across the world, including collapsible buckets, eco-friendly collapsible silicone cups, and premium mini carabiner hooks. Our core mission is to help you create small, meaningful outdoor moments while treading softly on the planet we all love to explore, and these terms are designed to protect the rights of both our customers and our business operations equally.

1. Eligibility to Use Our Website

You must be at least 18 years of age to create a registered account on our platform, place an order, or use any of the interactive features of www.parkersonstrading.com. If you are under the age of 18, you may only browse our public product pages or submit a purchase request with the explicit supervision and approval of a parent or legal guardian, who will take full legal responsibility for all activities you conduct on our site. By using this website, you also confirm that you are legally resident in a region where we offer valid shipping services, and you are not a person barred from using our e-commerce platform under the laws of Australia, your local jurisdiction, or any applicable international trade sanctions regulations.

We do not knowingly collect personal information from users under 13 years of age, in alignment with our commitments outlined in our Privacy Policy, and any account found to be registered by a user under the age of 13 will be immediately suspended and all associated personal data will be permanently erased from our systems. You agree that all information you submit to our website, including your registration details, shipping address, and contact information, is fully accurate, complete, and up to date, and you will update these details promptly if any changes occur.

2. Intellectual Property Rights

All content published on www.parkersonstrading.com, without exception, is the exclusive intellectual property of PARKER AND SONS TRADING PTY LTD, and is protected by Australian and international copyright, trademark, and other intellectual property laws. This content includes, but is not limited to, all product descriptions, high-resolution product photos, graphic designs, brand logos, website user interfaces, original text content, instructional guides, website source code, and all multimedia materials published on our platform.

You are granted a limited, non-exclusive, non-transferable personal license to access and browse our website for your own personal, non-commercial use. You are strictly prohibited from copying, reproducing, modifying, distributing, publicly displaying, republishing, uploading, posting, transmitting, or commercially exploiting any of our platform’s intellectual property content in any form without first obtaining our explicit written permission. You may not use any of our brand trademarks, product images, or original content on third-party e-commerce platforms, social media accounts, or for any commercial resale purposes without our formal authorization. Any unauthorized use of our intellectual property will constitute a breach of these Terms of Service, and we reserve the right to pursue all available legal remedies to protect our rights, including claiming compensation for all damages caused by such unauthorized activities.

3. User Account Responsibilities

When you complete the account registration process on our website, you will be required to create a unique username and a secure password. You are fully and exclusively responsible for maintaining the confidentiality of your account login credentials, and for all activities, actions, and transactions that occur under your registered account. You agree that you will not share your account login details with any third party, and you will immediately notify our support team if you detect any unauthorized access to your account, or any other security breach related to your account information.

PARKER AND SONS TRADING PTY LTD will not be liable for any loss, damage, or financial consequence that arises from your failure to protect your account credentials, or any unauthorized account activity that you do not report to our team in a timely manner. We retain the full right to suspend, temporarily restrict, or permanently terminate any user account at our sole discretion, without prior notification, if we determine that the account holder has violated any clauses outlined in these Terms of Service, submitted fraudulent order information, or engaged in any activity that may harm the legitimate interests of our business or other customers on our platform.

4. Product Information and Pricing Accuracy

We make every possible effort to ensure that all product descriptions, specifications, stock status displays, and color representations of our outdoor essentials on www.parkersonstrading.com are as accurate and detailed as possible. However, we do not guarantee that product information on our website is 100% free of minor errors, omissions, or out-of-date content. The actual visual appearance of products you receive may have slight differences from the photos displayed on our website, due to natural variations in material properties, different screen color calibration settings on user devices, or minor iterative product improvements we implement to enhance product durability.

All product prices listed on our website are denominated in the currency selected at checkout, and are subject to change at any time without prior notice, at our sole discretion. We take strict measures to prevent pricing errors, but on rare occasions, technical glitches on our platform may lead to an incorrectly displayed price that is significantly lower than the actual market value of a product. If the correct price of an item in your confirmed order is higher than the price we displayed on the website at the time you placed the order, we will contact you before the order is dispatched to notify you of this pricing error, and give you the option to either reconfirm your purchase at the correct product price, or cancel your order for a full 100% refund. We are under no legal obligation to fulfill orders that are confirmed under an obviously incorrect, abnormally low price caused by a technical system error.

We also reserve the right to limit the maximum purchase quantity of any single product per customer account, to prevent bulk resellers from stockpiling popular items and creating unfair scarcity for regular outdoor lovers in our community. These purchase limit restrictions will be clearly displayed on the relevant product pages where they apply.

5. Order Acceptance and Payment Terms

When you submit an order on our website and complete the payment process, you are submitting a formal purchase offer to us. This offer does not become a legally binding sales contract between you and PARKER AND SONS TRADING PTY LTD until we have completed the order validation process, confirmed your payment has been successfully processed, and sent you a formal order dispatch confirmation email to your registered email address. In rare circumstances, we may reject your order after payment has been completed, for reasons including but not limited to the product you ordered being out of stock, pricing errors in the product listing, detected fraudulent transaction activity associated with your order, or shipping service unavailability for your selected delivery location. If we reject your valid paid order, we will process a full refund to you via your original payment method within 7 business days, and will not charge you any additional fees for this order cancellation.

All payments for orders on our website are processed through PCI DSS compliant, industry-standard secure third-party payment gateways. We do not store your full credit card, debit card, or sensitive financial information on our own local servers, to ensure your payment data is fully protected at all times. You agree that all payment information you provide to us during checkout is valid, accurate, and you are the authorized user of the selected payment method. If any payment reversal, chargeback, or dispute is raised against a completed order without a legitimate, verified reason that complies with our Refund and Returns Policy, we reserve the right to permanently restrict your access to our website and refuse all future order requests from you.

6. Prohibited User Activities

You explicitly agree that you will not engage in any of the following prohibited activities when accessing or using www.parkersonstrading.com:

Using any automated tool, bot, spider, scraper, or other automated script to access, scrape, monitor, or copy content on our website, without our prior explicit written permission.
Violating any applicable local, state, national, or international laws, regulations, or ordinances in connection with your use of our website.
Impersonating any natural person, legal entity, or falsely stating or misrepresenting your affiliation with any person or organization when submitting information to our platform.
Interfering with, disrupting, or overburdening the normal operation of our website, including launching distributed denial of service (DDoS) attacks, uploading malicious computer viruses, or any other activities that harm our server infrastructure.
Copying, modifying, reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code of our website or any of our proprietary software systems.
Using our website or purchased products from our store for any illegal, unauthorized, or commercial purposes that violate public order and good morals.
Harassing, abusing, threatening, or harming our staff, support team, or other registered users on our e-commerce platform.

If we determine that you have participated in any of these prohibited activities, we reserve the right to immediately terminate your access to our website, cancel all pending unpaid or unshipped orders linked to your account, and take necessary legal action if the activities you conduct cause measurable losses to our business.

7. Third-Party Links and Services

Our website may from time to time contain hyperlinks to external third-party websites, including social media sharing platforms, outdoor adventure community blogs, and trusted partner merchant websites. These links are provided only for your convenience and reference, and do not represent any formal endorsement, approval, or affiliation between PARKER AND SONS TRADING PTY LTD and the operators of these external third-party websites.

We have no control over the content, privacy policies, data handling practices, or service terms of these external websites, and we do not assume any responsibility or liability for any loss or damage caused by your access to these third-party platforms, or any transactions you conduct with external parties through their websites. We strongly recommend you carefully read and review the full Terms of Service and Privacy Policy of any external website you navigate to after leaving our official www.parkersonstrading.com domain, before submitting any personal information or payment details to those platforms.

8. Limitation of Liability

To the maximum extent permitted by applicable Australian consumer protection laws and other relevant local regulations, PARKER AND SONS TRADING PTY LTD, our directors, employees, partners, and agents shall not be held liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, loss of data, or personal injury damages arising from your use of our website or products purchased from our store, beyond the total aggregate amount you have paid to us for the specific order that gives rise to the relevant claim.

Nothing in these Terms of Service is intended to exclude or restrict any of your statutory consumer rights that cannot be lawfully excluded under the Australian Consumer Law, or other mandatory local legislation that applies to customers in your jurisdiction. All our outdoor products come with guarantees that cannot be excluded under the Australian Consumer Law, and you are entitled to replacements or full refunds for major product failures, and compensation for any other reasonably foreseeable loss or damage caused by defective goods, in line with applicable legal requirements.

9. Modifications to Terms of Service

We reserve the full right to revise, amend, or update these Terms of Service at any time at our sole discretion, to reflect changes in our business operations, new product additions, adjustments to service workflows, or updates to comply with new legal and regulatory requirements. When we make material changes to these terms, we will update the “Effective Date” marked at the top of this document, and publish a prominent notification announcement on the homepage of www.parkersonstrading.com to inform all users of the upcoming changes.

Your continued access to our website, placing of new orders, or use of our services after the effective date of the revised Terms of Service will be considered as your full acceptance of all the updated clauses in the modified agreement. If you do not agree with the revised terms, you must stop using our website immediately, and you may contact our support team to arrange the closure of your registered user account.

10. Governing Law and Dispute Resolution

These Terms of Service shall be governed, interpreted, and enforced in accordance with the laws of the State of New South Wales, Australia, without regard to its conflict of law principles. Any legal dispute, controversy, or claim arising out of or relating to these Terms of Service, your use of our website, or products purchased from our store will first be attempted to be resolved through good faith, informal negotiation directly between you and our support team, within a period of 30 days from the date you submit the dispute notification to us via our official contact channels.

If the dispute cannot be resolved through friendly negotiation within that 30-day window, both parties agree that the exclusive jurisdiction for all legal proceedings related to the dispute will be the competent courts located in Helensburgh, New South Wales, Australia.

11. Severability

If any single clause outlined in these Terms of Service is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable for any reason, that specific clause will be deemed severable from the rest of this agreement, and will not affect the validity and enforceability of all remaining clauses, which will continue to remain in full legal force and effect.

No failure by PARKER AND SONS TRADING PTY LTD to exercise or enforce any right or provision contained in these Terms of Service shall constitute a formal waiver of that right or provision.

If you have any questions, comments, or concerns about any part of these Terms of Service, please do not hesitate to reach out to our support team for further clarification.